We strive to provide high-quality service to all our customers. However, we understand that circumstances may arise where a refund is requested. Please review our refund policy below:
Refund Eligibility
◦ Refunds are available only if the service has been used fewer than 3 times.
◦ Refund requests must be made within 2 days of the initial service.
No Refunds
◦ No refunds will be issued if the service has been used 3 or more times.
◦ No refunds will be issued after 2 days of the service being provided, regardless of the number of uses.
◦ No refunds will be issued if the wrong product or service is purchased by mistake.
How to Request a Refund
◦ To request a refund, please contact our customer support team at support@musicverter.com within the eligibility period.We reserve the right to review all refund requests on a case-by-case basis to ensure fairness and adherence to this policy.