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Frequently Asked Questions
Quick answers to common questions
What if my link is invalid?
When converting a song from SoundCloud to MP3 using MusicVerter, follow these steps if you encounter an invalid link error:
1. Double-check the SoundCloud link for any errors or typos.
2. Ensure that the SoundCloud link corresponds to the desired song or playlist. Learn more about the correct type of link by scrolling to the bottom of this page.
3. If the problem persisits, please contact our support team for assistance with the link of the song or playlist you are trying to download by using the support chat button on the right hand corner of this page or by emailing us at Support@MusicVerter.com
Why doesn't my playlist download?
Our SoundCloud playlist downloader is only available to Premium members. If you're having trouble downloading a playlist, here are some troubleshooting tips:
1. Smaller playlists: playlists of 100 songs or less tend to download much faster.
2. Check spam: if you don't receive the link to download your playlist in your normal inbox, check your spam folder.
3. Wait: typical playlists can take up to a couple of hours for us to process and make ready for downloading.
4. Public: we are only able to access public playlists. Therefore, if your playlist is private, turn it into a public playlist.
If you haven't received your playlist link via email after trying these tips, please email us at Support@MusicVerter.com with a link to the playlist you are trying to download. Our team will review and provide one-on-one support to solve the issue as fast as possible.
What quality are the SoundCloud to MP3 songs downloaded in?
When using our SoundCloud to mp3 downloader, you can expect high-quality MP3 files. It's worth noting that SoundCloud, the source of the songs, encodes all audio at a maximum of 256kbps AAC (advanced audio coding). This is an equivalent to an MP3 encoded in 320kbps (kilobits per second). The SoundCloud to MP3, as a result, will retain the same quality as the original file on SoundCloud.
Why doesn't my SoundCloud GO+ song download?
SoundCloud Go+ songs only download for Premium users. If you are not a Premium user, you will only be able to download the first 30 seconds of the song. If you are a Premium user and your GO+ song is not downloading, this can be because of high volume on our websites. In the event of this happening, please reach out to our Support Team at Support@MusicVerter.com and we will provide one-on-one support until the problem has been resolved.
Why doesn't the song show up on my phone?
Often times people ask, “I have the song on my laptop so why doesn’t it show up on my phone?” The answer to that question is with a simple fix.
In summary, when you download a song to your desktop, make sure to upload the file to Spotify or Apple Music’s desktop app. This is not to be confused with their web browser page. Once the file has been uploaded there, it will sync with your account to the cloud and appear on all devices, including your mobile phone.
If the problem persists, feel free to reach out to us by emailing us at Support@MusicVerter.com
Still have more questions? Reach out to our Support